REFUNDS

Subject as stated in these Terms and Conditions, you can cancel this contract within 14 days without giving any reason. The cancellation period will expire after 14 days from the day on which you, or a third party, other than the carrier, indicated by you, acquires physical possession of the Goods.
To exercise the right to cancel, you must inform us of your decision by a clear statement setting out your decision (e.g. a letter sent via post or email). You can use the attached model cancellation form, but it is not obligatory.
You can also electronically fill in and submit the model cancellation or any other clear statement on our website www.diddou.com. If you use this option, we will communicate to you an acknowledgement of receipt of such cancellation without delay.
To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right to cancel 14 days after the day we receive back from you any Goods supplied.
We will make the reimbursement without undue delay, and not later than 14 days after the day on which we are informed about your decision to cancel this Contract or receiving the Goods. We may withhold a refund until we have received the goods.

We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of the reimbursement.